Have you ever had moment when you look at somebody furiously raging at you and all you do is mute your giggle because you think the person looks so funny in anger?

Well, I was trying to combat my grogginess from a drink, OK maybe two that I treated myself for a long day yesterday and in barges a furious lady, almost lunging at me this morning. She goes on and on about how loyal to the service she has been and how betrayed she is by our lapses. I open my mouth to explain that there are no actual lapses that she mistakenly believes so but all she lets me do is allow my lips to firm an O as she goes on and about.